Shipping policy

Colleen Eitzen Designs is dedicated to creating designs that inspire, delivered through effective practices. Own your summer with a seamless shopping experience.

Important Notice: Shipping is only available within South Africa. At this time, Colleen Eitzen Designs does not ship to bordering countries or international destinations.

Shipping Rates & Delivery Times

Domestic Shipping (South Africa):

• Standard Shipping: Standard shipping is available across South Africa, with delivery typically taking 5-7 business days once the order has been processed.

Note: Delivery times are estimates and may vary due to factors beyond Colleen Eitzen Designs’ control, such as shipping carrier delays.

Shipping Costs: Shipping costs are calculated at checkout, based on location and the chosen shipping method.

Order Processing: Orders are processed within 1-2 business days. A confirmation email with tracking information will be sent once the order has been dispatched, allowing for easy monitoring of the delivery progress.

Shipping Issues: For lost or delayed packages, please contact Colleen Eitzen Designs within 14 days of the expected delivery date by filling out the contact form for assistance and updates.

Returns & Exchanges: Refer to the Refund Policy for details on returns and exchanges.

Thank you for choosing Colleen Eitzen Designs.