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About Colleen Eitzen Swim

Colleen Eitzen Swim swimwear is crafted from a premium blend of 80% Nylon and 20% Spandex, ensuring both comfort and durability.

We provide a detailed sizing guide to help you find your perfect fit. Due to the structured fit and quality material, you might consider sizing up for optimal comfort.

To maintain the quality of your swimwear, hand wash it in cold water separately, rinse promptly after swimming, and avoid wringing, tumble drying, or exposing it to direct sunlight. Additionally, avoid rough surfaces to prevent snags.

Our swimwear is designed with sustainability in mind. Each print is uniquely created for Colleen Eitzen Swim and produced in limited quantities, emphasising both exclusivity and eco-conscious practices.

Shipping Colleen Eitzen SWIM

We ship throughout South Africa and to international locations. Please note that shipping to bordering countries is treated the same as other international destinations.

We offer standard shipping, which typically takes 5 business days to arrive. Shipping costs are calculated at checkout.

Orders generally arrive within 5 business days.

Yes, you will receive a tracking number once your order has been dispatched.

Currently, we only offer standard shipping.

Returns and Exchanges

Swimwear: For hygiene and safety reasons, we cannot accept returns on swimwear.

Outerwear: Outerwear can be returned within 30 days of purchase, provided it is in its original condition and packaging.

Returns are processed within 30 days at the discretion of Colleen Eitzen Designs.

Shipping costs are non-refundable.

Orders and Payments

We accept all major credit cards and PayPal. Please note that Diners Club and American Express are not accepted.

Once an order is placed, it cannot be modified or cancelled. Please ensure all details are correct before finalising your purchase.

You can apply a discount code or gift card at checkout by entering the code in the designated field.

Account and Contact

No, you can place an order as a guest. Creating an account allows you to track orders and enjoy a faster checkout process in the future.

For any issues with your order, please contact Colleen directly via email at colleen@colleeneitzen.co.za.

Additional Questions

Currently, we do not offer a special gift-wrapping service. Instead, we use custom Colleen Eitzen Swim bags for packaging.

We will be introducing separates in swimwear in the coming months.

Each print is crafted specifically for Colleen Eitzen Swim and produced in limited quantities, making them unique to our brand.

We do not have a loyalty or rewards programme at this time. Any promotions or discounts will be communicated through our website and email newsletters.

Colleen Eitzen Swim is exclusively available online.

New collections are introduced periodically, and updates are announced on our website and social media.

Colleen Eitzen Swim stands out for its exclusive prints, limited quantities, and commitment to both style and sustainability.

Pre-ordering is not available for items that are out of stock. However, you may find similar items in new colours or prints as our collection evolves.